Privacy Policy

Last updated: December 23, 2024

1. Introduction

Reynote (website address: reynote.com) appreciates your trust. We are a relationship-focused platform providing AI-powered journaling and coaching services. Please read and consent to this Privacy Policy to use our services.

2. Data Storage and Processing

Data Storage Location: We are committed to secure data handling and operate web servers hosted by Fly.io in the European Union, ensuring GDPR compliance and data security.

Core Services:

  • Hosting Platform: Our application is hosted on Fly.io. You can find their privacy policy at https://fly.io/legal/privacy-policy/
  • Image Storage: We use Tigris for secure image storage. Their privacy policy is available at https://www.tigrisdata.com/docs/legal/privacy-policy/
  • AI Processing: Our AI services are powered by OpenAI. As of March 1, 2023, OpenAI does not use API data to train or improve their models, ensuring your content remains private.

3. Data Collection and Usage

We collect and process the following data:

  • Account Information: Email address, name, and basic profile information for account creation and management.
  • Journal Entries: Your private journal entries and interactions with Rey, our AI coach.
  • Relationship Data: Basic information about your relationship status and connection with your partner.
  • Payment Information: Processed securely through our payment provider (no direct access to payment details).

We use this data to:

  • Provide our core journaling and AI coaching services
  • Verify user identity and manage accounts
  • Process payments and maintain subscriptions
  • Provide technical support and customer service
  • Improve our services and user experience
  • Send important service updates and announcements

4. Privacy Protection

We implement strict privacy measures to protect your personal information:

  • End-to-end encryption for all journal entries
  • Strict access controls preventing partner access to private entries
  • AI processing with privacy-preserving rules
  • Secure data storage in EU-based servers
  • Regular security audits and updates

5. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Withdraw consent for data processing

6. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will notify you of any material changes via email or through our website.

7. Contact Information

For any questions about this Privacy Policy or our data practices, please contact us at privacy@reynote.com